5 Microsoft 365 Challenges an MSP Can Solve
You have Microsoft 365. Now it’s time to maximize its value.
Microsoft 365 is one of today’s most powerful productivity platforms. When managed effectively, it boosts collaboration, secures sensitive data, supports remote teams, and drives innovation. But many organizations never realize its full potential due to setup challenges, security gaps, low adoption, and lack of ongoing support.
The solution? Partnering with the right Managed Services Provider (MSP). An MSP helps you streamline Microsoft 365, minimize risk, and ensure you’re getting the most from your investment. Here are five common Microsoft 365 pain points—and how an MSP can solve them.
1. Hidden Security Risks
Microsoft 365 includes advanced security tools, but many are left unconfigured. Without regular monitoring of MFA, DLP policies, mail flow rules, and Microsoft Defender alerts, your business may be exposed to compliance risks and cyber threats.
How an MSP helps:
An MSP configures and manages these security features, continuously monitors threats, and provides employee security training closing both technical and human vulnerabilities.
2. Confusing and Costly Licensing
Microsoft 365 licensing is complex, with endless tiers, bundles, and add-ons. Many businesses overspend on unused licenses or miss out on valuable features.
How an MSP helps:
A partner reviews your current usage, recommends the right licensing strategy, and manages renewals, ensuring you spend less while getting more from your subscriptions.
3. Low User Adoption
Without the right training, employees often stick to old habits, leaving tools like Teams, SharePoint, and Power Platform underused.
How an MSP helps:
An MSP drives adoption with tailored onboarding, hands-on training, and responsive support. They ensure your team is confident using the tools so productivity actually improves.
4. Migration and Integration Roadblocks
Moving to Microsoft 365 or connecting it with other platforms can lead to delays, downtime, or even data loss if not done properly.
How an MSP helps:
An MSP delivers structured migrations and integrations with planning, testing, and validation—protecting data and minimizing disruptions.
5. IT Overload
Managing Microsoft 365 is a never-ending task—user management, policy updates, patching, troubleshooting, and more. For already stretched IT teams, it’s overwhelming.
How an MSP helps:
A managed services partner handles the day-to-day workload with 24/7 support, proactive monitoring, and policy enforcement. Your IT team gets back the bandwidth to focus on innovation.
Get More From Your Microsoft 365 Investment
Microsoft 365 isn’t a set-it-and-forget-it tool—it requires strategy, optimization, and continuous support. The right MSP simplifies complexity, strengthens security, and unlocks real business value.
At Griffin Technology Solutions, we help organizations of every size optimize Microsoft 365—whether you need licensing expertise, seamless migrations, user adoption programs, or advanced security. We meet you where you are and move you forward with confidence.