Services
The best defense is a good offense.
As a leading Managed Service Provider in Texas, Griffin Technology Solutions partners with clients to take a proactive role in your IT. We mitigate problems before they happen. When issues do arise, your team will have 24/7/365 access to IT support and a live Help Desk.
Choose the level of service right for your needs.
FULL MANAGED SERVICES
Your technology, fully covered — for one predictable monthly fee. We become your IT department. One dedicated point of contact manages everything: daily support, proactive monitoring, security, vendor relationships, and long-term technology planning. You get enterprise-grade IT without the overhead of an in-house team. Structured through a 12-month or longer agreement, this model is built for businesses that want stability, accountability, and a partner invested in their growth — not just someone to call when something breaks.
SUPPLEMENTARY IT SOLUTIONS
Already have IT coverage? We fill the gaps. Whether you have an internal IT person who needs backup, a specific area that's being underserved, or a surge in demand your current team can't absorb — we step in alongside what you already have. We provide the depth, bandwidth, or specialized expertise your situation calls for, without displacing what's already working. Billed on a flexible basis to fit the scope.
PROJECT-BASED
A defined challenge. A clear deliverable. A fixed price. You have a specific initiative — a new office buildout, a server migration, a Microsoft 365 rollout, a network overhaul. We scope it, price it, and execute it from start to finish. No ongoing commitment required, no scope creep, no surprises. Just a well-defined project delivered on time and on budget.
EMERGENCY SUPPORT
Something's down. We pick up. When your systems fail and every minute of downtime costs you money, we respond fast. Our team is available on demand to diagnose and resolve urgent IT issues — no contract required, no waiting in a queue. Emergency support is billed at a premium rate, but it's there when you need it most.
Our Services
Managed Services
IT System Planning and Maintenance
Proactive Monitoring
On-Demand Support
IT Support
Computer & Network Setup, Management and Support
Vendor Coordination
Cloud Services
MS Office 365 Setup and Management
Collaboration Tools Integration, MS Teams and Sharepoint
File storage
Backup and Backup Disaster Recovery
Security
Malware Protection
Monitoring
Vulnerability Analysis
Data Recovery Planning
Communications Systems
VoIP, Cloud Phone Service
SIP trunking
Structured Cabling
Planning, Design, Installation
CAT 5, CAT 6, Fiber Optic
Help Desk
Direct Support to End Users

