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Services


The best defense is a good offense.

As a leading Managed Service Provider in Texas, Griffin Technology Solutions partners with clients to take a proactive role in your IT. We mitigate problems before they happen. When issues do arise, your team will have 24/7/365 access to IT support and a live Help Desk.


Choose the level of service right for your needs.

FULL MANAGED SERVICES
Your technology, fully covered — for one predictable monthly fee. We become your IT department. One dedicated point of contact manages everything: daily support, proactive monitoring, security, vendor relationships, and long-term technology planning. You get enterprise-grade IT without the overhead of an in-house team. Structured through a 12-month or longer agreement, this model is built for businesses that want stability, accountability, and a partner invested in their growth — not just someone to call when something breaks.

SUPPLEMENTARY IT SOLUTIONS
Already have IT coverage? We fill the gaps. Whether you have an internal IT person who needs backup, a specific area that's being underserved, or a surge in demand your current team can't absorb — we step in alongside what you already have. We provide the depth, bandwidth, or specialized expertise your situation calls for, without displacing what's already working. Billed on a flexible basis to fit the scope.

PROJECT-BASED
A defined challenge. A clear deliverable. A fixed price. You have a specific initiative — a new office buildout, a server migration, a Microsoft 365 rollout, a network overhaul. We scope it, price it, and execute it from start to finish. No ongoing commitment required, no scope creep, no surprises. Just a well-defined project delivered on time and on budget.

EMERGENCY SUPPORT
Something's down. We pick up. When your systems fail and every minute of downtime costs you money, we respond fast. Our team is available on demand to diagnose and resolve urgent IT issues — no contract required, no waiting in a queue. Emergency support is billed at a premium rate, but it's there when you need it most.

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Our Services

Managed Services

IT System Planning and Maintenance

Proactive Monitoring

On-Demand Support

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IT Support

Computer & Network Setup, Management and Support

Vendor Coordination

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Cloud Services

MS Office 365 Setup and Management

Collaboration Tools Integration, MS Teams and Sharepoint

File storage

Backup and Backup Disaster Recovery

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Security

Malware Protection

Monitoring

Vulnerability Analysis

Data Recovery Planning

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Communications Systems

VoIP, Cloud Phone Service

SIP trunking

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Structured Cabling

Planning, Design, Installation

CAT 5, CAT 6, Fiber Optic

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Help Desk

Direct Support to End Users

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When it comes to your IT, everything is mission critical. We stand by the expertise and consulting we provide.